Customer Relations Representative - State Farm Agent Team Member
Full Time in Cheltenham, PA
Responsive recruiter
Replies within 24 hours
Benefits
- License Reimbursement
- Salary Plus Commission
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCYI became a State Farm Agent in 1983 at just 23 years old, and over the past four decades, I’ve built an agency focused on service, trust, and community. Today, I lead a dedicated team of five, including three bilingual team members who help us better serve our diverse customer base.
Our office offers a competitive compensation package that includes salary, commission, bonuses, a health insurance allowance, paid time off, and a 401K. We believe in rewarding hard work and providing opportunities for growth in a supportive, professional environment.
I’m a proud graduate of Jefferson University and an active supporter of several local and international organizations including LaSalle Academy, the Leukemia Society, Vision for Equality, Philabundance, and more. Giving back is central to who we are.
If you’re passionate about helping others, enjoy working in a fast-paced team environment, and want to build a meaningful career, we’d love to hear from you.
ROLE DESCRIPTIONAs an Customer Relations Representative - State Farm Agent Team Member for John Degirolamo - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
QUALIFICATIONS
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
- Bilingual Spanish preferred.
Compensation $40,000.00 - $55,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none